Trailer Showroom Customer Testimonials
A Few Examples Of What Our Previous Customers Think Of Us
Thank You very much. Chris has been an extremely knowledgeable and helpful sales person and I would recommend your company and him anytime I had the chance. I look forward to my trailers arrival!
Hi again Chris,
Got my trailer today and am really pleased, the walk-thru was simple, no hassle at all, everyone at the factory was real pleasant, told me to inspect the trailer and then come back to pay for it!
Hello Rick and Tracy,
Just wanted to thank you so much for building my custom trailer in such a short time. I still can't believe that you built the trailer for me with specifications for my motorcycle and had it ready in less than two weeks. It was actually better than I expected and it worked just great for my trip to Milwaukee. I towed it behind a Subaru Forester for over 2000 miles and it performed very well. Brakes worked great and it handled like a dream. It sailed through Chicago and Milwaukee smoothly. Thanks again and I would definitely recommend your company to anyone considering a trailer purchase.
Avondale Estates, GA
I have had a number of opportunities to use my Lightning Trailer since purchasing it through you. I have no regrets and in fact I wish I would have purchased sooner. Feel free to add my endorsement to your testimonials. Thanks again!
Top notch service! Rest assured Trailer Showroom will provide the best price in the country. In a world of "You get what you pay for" with Trailer Showroom you'll get way MORE than you paid for! Great service and price!
In purchasing a specialty item such as an enclosed all aluminum trailer there are many opportunities to have trailer companies order one through them and have it delivered 4-8 weeks later after you have paid a 50% non refundable deposit. In my mind, then the difference is price and service. Trailer Showroom can't be beat for price (and I looked for months) and Rick McKeithan and staff provide above and beyond customer service. The best example is when there are issues and how they are handled. When an issue came up outside of Rick's control, he took care of it with a number of reasonable options for me to choose from. But what made it exceptional is that this was done while he was on a family vacation by cell phone and text messaging!
It is obvious that Rick takes great pride and responsibility in his company and as a result it is not surprising that Trailer Showroom is as successful as it is!
Just a short note to you folks at Trailershowroom. I picked up my trailer in Douglas a few days ago, and nobody around here even comes close to building a trailer like yours. I put it in service last week and it pulls great. Everything was exactly as I ordered and the staff was a pleasure to be around. They checked everything, lights, brakes, etc. before I left the factory.
If I ever need another trailer built, I know where to go. Tell your employees, "I'm sure they already know", great work.
Again, Thanks & Happy Thanksgiving
I appreciated your call last week, and my wife and I visited your Douglas, Georgia plant on Friday the 13th. Mike Jordan had called me right after you called and gave me directions to your plant. He met us at the arranged time and was the absolute, consummate professional in answering all of our questions and giving us a guided tour through your facility. Although he was aware that we were going to buy a standard trailer with only a few options we were treated as though we were buying the most expensive trailer you produce, and we never felt pressured to hurry through our visit.
Your personal attention to my requests greatly influenced me to order a 7x16 enclosed trailer from your company.
I can't thank you enough for your work and generosity of time taken over the last 6 months to help me find a trailer I can use.
See Ya' Bye,
I initially had many questions about buying a cargo trailer. I probably had too many questions, but Rick answered my questions, and even gave me his personal cell number to call. How many business Presidents that you have known ever talked directly to the customer? None that I can recall in my life.
What ultimately convinced me to buy from Trailershowroom.com was superior customer service. Rick explained every question I had and even called me after I placed my order because he had recalled a discussion we had over the phone. He recalled that I wanted a certain detail, but that I had not put it on my internet order. Great catch Rick!
I looked at many cargo trailer lots and all of them didn't seem to have the accessories I wanted or needed. Many of them had rust forming on them from setting in the sale lot. Once I found Rick and his company, and found out they hand made them from scratch in GA...I was hooked. I could get anything I needed and very quickly. Outstanding effort by all!
Being in the military, we have to move every several years. I needed a dependable, long lasting trailer to help me move. It is nice to know that Rick was very sincere in working with me and thanking me for my military service (and I you Rick!). Thank you to all. I can now move my family with ease and safety in mind!
Capt Kael Striegel, Flight Commander
United States Air Force
Eglin Air Force Base, Florida
I purchased a new red 7x14 v-nose, ramp door trailer from you on 12/19/05. I was pleasantly surprised when the trailer was ready for pickup on Dec. 27.
I arrived at the factory early that morning. The staff treated my wife and I like we were old family friends. The coffee was hot and appreciated. I inspected the trailer along with the shop supervisor and did not find a single discrepancy. They connected the trailer to my truck, insured that lights and brakes worked properly and provided safety tips.
I have been using the trailer on the job since January 2nd. I installed work benches and shelves, and found the interior to be solid as a rock.
You and the factory folks have provided excellent customer service. More importantly, a very friendly and personal type of communication.
Thank you very much.
The unit "drives like a
dream". Your staff was as friendly, courteous, and
helpful as could possibly be. I can't thank you enough.
Purchasing from your company has been a pleasure from start to
finish! Please do not hesitate to use me as a reference at any
time you feel it appropriate or necessary.
We thank you all so much for your response to us and your help. We have asked Tractor Supply, American Tool, Ford, Chevy, John Force Racing, Pope Competition, and all of the trucking companies to help us. We would have paid them back for the help but no one would help us. You all are the best!
We would like to put your company's name on the back doors of our new trailer to help you sell trailers. Something like " Sponsored By www.trailershowroom.com " so everyone at the track will see your company name. We would also like to have some flyers to hand out for your company.
It takes a lot of heart to help a kid get a trailer to help him look good out there. We looked so bad with all the nice trucks and trailers, when we pulled up in a 1984 F-150 with the bike in the back. It will be good if you will let us give out flyers so that people see your trailers at the track. We thank you so much.
I'm trying to keep my kid out of these drugs and bad stuff out here, and to keep his mind on good things. He loves to race and he's got some 2nd and 3rd place times. He's getting better all the time. Thank so much!
Just wanted to let you know
that at 11:15 yesterday morning, I successfully brought my beautiful
trailer into Canada! This would not have been possible without your
help and the assistance of Katrina. Words cannot express how much I
appreciated your support.
Please also pass on my sincerest thanks to Katrina.
St. Albert, AB
It's Saturday night and I just got back home with my trailer. It turned out great. I really like it.
Thanks a lot to you and everyone I've dealt with in your company.
Everything was great, from start to finish! I congratulate you.
Please feel free to use me as a reference.
Hi Rick I picked up my trailer Monday and it's great.
Thank you for the service on the pick up.
So far I'm pleased with what I ordered and what I received. Very good job.
Ron Diggett, Jr.
I wanted to let you know that my trailer pulls good and does the job. I am pleased with the way every thing was handled.
I thank you.
Clarence H. Mills
I picked up my trailer on Saturday. I am very pleased with the way it was built.
Just wanted to say thanks.
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